Cash Dash

Frequently Asked Questions

Find answers to common questions about Cash Dash services

What is Cash Dash and what does it offer?

Cash Dash is an integrated Iraqi platform for financial and commercial services, combining:

**baadin**: Purchase products with an easy installment system without interest, with administrative fees starting from 5%.

**plus**: Instant financing for merchants against sales value with complete management of collection scheduling.

**invest**: Investment opportunities in the retail sector, with a minimum investment of $10,000, and returns up to 15% annually.

How do I open an account with Cash Dash?

1. Download the Cash Dash app or visit our website.

2. Click "Sign Up" and fill in your identity and contact information accurately.

3. Add a payment method (credit/debit card or bank account).

4. Receive verification code and confirm your email or phone number.

What documents are required?

  • Copy of ID card or passport
  • Proof of address (recent electricity or water bill)
  • Personal photo (optional for some services)
  • For merchants: Valid commercial registration and lease contract or proof of business location

    • How do I use the 'baadin' service?

    1. Choose "baadin" when paying at any partner merchant.

    2. Select installment period and number of installments (3-12 months).

    3. Review administrative fees (starting from 5%) and final total.

    4. Pay the first installment and receive the product, remaining amounts will be automatically deducted according to daily, weekly, or monthly payment schedule.

    How does the merchant benefit from 'plus'?

  • Sales value is transferred to merchant's account within 24 hours of product sale.
  • Cash Dash handles installment collection from customers according to daily, weekly, or monthly payment schedule.
  • Provides merchants with periodic electronic reports on collection rates and late customers.

    • How do I start with 'invest'?

    1. Log in and select "invest" from the menu.

    2. Browse available financing opportunities (invoices/projects).

    3. Review risk and return prospectus for each opportunity.

    4. Determine the amount you want to invest (minimum $10,000) and confirm the transaction.

    5. Receive returns according to the announced schedule (returns can reach up to 15% annually).

    What are the fees and costs?

    baadin (for consumers):
  • Administrative fees starting from 5% of purchase value
  • No additional interest
    • plus (for merchants):
  • Service commission depends on sales volume and collection period (determined by agreement)
    • invest (for investors):
  • Minimum investment: $10,000 per opportunity
  • Profit percentage: up to 15% annually depending on opportunity
  • Simple commission deducted from profits before distribution

    • How do I pay or repay installments?

    You can choose a flexible payment schedule that suits your needs:

  • Daily
  • Weekly
  • Monthly

    • Payments are automatically deducted from your registered method (card or bank account).

    The system sends a reminder 5 days before due date, and additional reminders after default.

    What do I do in case of late payment?

  • Limited late fee and announced percentage applied according to delay policy.
  • Collection team will contact you to suggest alternative payment plan.
  • Extended delay may result in notification to credit reporting agencies according to laws.

    • How do I protect my account?

  • Choose a strong password and don't share it.
  • Enable two-step verification via SMS.
  • Always review account activity and report any unauthorized use within 24 hours.

    • What is the security level for protecting my data?

  • We use SSL encryption for all communications.
  • We store data on secure and certified servers.
  • We undergo regular penetration testing and follow PCI-DSS standards for card processing.

    • How can I contact support?

    **WhatsApp and Live Chat:** +964 772 761 4626

    **Email:** support@cashdash.com

    **Phone:** 0772-761-4626

    Support is available 24/7 to respond to inquiries and complaints.

    Where can I find the privacy policy and terms?

  • In the app under "Our Policies" section.
  • Via links:

    • - www.cashdash.com/privacy

    - www.cashdash.com/terms

    How can I delete or correct my data?

  • Go to "Settings" > "Privacy" and choose "Request Data Modification" or "Delete Account".
  • Or contact us via: privacy@cashdash.com